This Privacy and Cookie Statement has last been changed on January 30 2019.

Dear visitor,

This Privacy and Cookie Statement is intended to express that we, at The Privacy Factory, take protection of your personal data very seriously. We process and protect the personal data provided to and collected by our organisation, with the utmost care and in full accordance with all relevant provisions of the General Data Protection Regulation, the GDPR. With this statement, we want to inform you on our privacy and cookie policy.

If you need more information or if you have any questions, feel free to contact The Privacy Factory at + 31 20 242 0109 or send an email to info@theprivacyfactory.com.

 

PURPOSES OF DATA PROCESSING

Carrying out agreements

We process your personal data in order to be able to react to requests for information on the services we provide, in order to handle registrations for events organised by The Privacy Factory and in order to manage relations established as a result of these contacts, including all sales and marketing activities. For these purposes, we process the following personal data: name, telephone number, email address, company name. Where appropriate, we may also process financially or fiscally relevant data and correspondence conducted between you and our organisation. These data are used to follow up on requests for information, process registrations and perform training and education contracts. We retain these data for as long as is necessary to handle your requests for information, provide services to you and perform the agreements entered into with you, after which, unless legal provisions dictate otherwise, the data are destroyed.

Clicking behaviour and visitor data

We collect visiting data related to the use of our website. These data include IP addresses, times of day and information supplied by your browser. We do this in order to monitor and analyse the use and performance of our website, with a view to further optimising the user experience. Where possible, we apply pseudonymisation or anonymisation. We do not supply these data to third parties interested in using them for their own, separate purposes.

Cookies

When you visit our website, we transfer cookies to the device you are using to access the site. We do so for multiple reasons, most of them functional or analytic in nature, others related to monitoring your web surfing behaviour. Where cookies intended for the latter purpose are concerned, we expressly ask for your permission.

Registrations and requests for information

When you submit a request for information or register for a training or an event, we use your personal data to follow up on your request or registration in an appropriate manner. This may include:

  • sharing your data with the courier service delivering the relevant training documents to your home address;

  • receiving the corresponding payment data from your bank or credit card company.

The data we use in these cases are your name, address, telephone number, invoice address, email address and payment data. We need these data to be able to enter into an agreement with you and we retain the data for a period of up to seven years (legal retention obligation) after we have performed the services committed to in the agreement. We do not share these data with third parties.

Contact form

The contact forms included in our website allow you, among other things, to submit requests for information and register for one of our events or training courses. Here too, we will ask you to provide your name, telephone number and email address, and we will use the payment data supplied by your bank or credit card company. Again, we will retain these data until having met your expectations to your satisfaction, with an additional retention period of seven years (legal retention obligation) in case of an agreement entered into with you

Blog

You can register for our Blog series by entering your email address. You can cancel your registration at any given time. Upon cancellation, your email address will be erased from our records.

 

Provision to other companies or organisations (third parties)

We do not share data with third parties, unless it is necessary to supply the services we offer, or unless we are required to do so by legal obligations. Where such exceptions apply, we will inform you in advance, mentioning also the name of the party your data are to be shared with.

Social media buttons

For the purpose of social media marketing, multiple pages of our website contain Facebook, Twitter and LinkedIn buttons, allowing visitors to promote or share our content with a simple mouse click. Before doing so, you are advised to read the Facebook, Twitter and LinkedIn privacy statements to inform yourself on how these sites use your personal data.

 

USE OF COOKIES

We make use of cookies, small files which are sent to your device from our website and stored on your computer hard drive by your browser, in order for our site to quickly identify you at your next visit to our web pages. For this reason, when you first visit our website, you will see a message explaining what types of cookies we use and for what purposes we use them, and allowing you to select which cookies you choose to accept.

 

At your next visits, we will assume that you do not object to continued use of the cookies you accepted the first time. As we also contract services from other companies using cookies as well, we strongly recommend that you read the privacy statements offered by these organisations.

Types of cookies

Our website uses the following functional and analytic cookies or similar instruments:

 

From

Name   

Type    

Purpose

Hotjar

__hssc        

__hssrc   

__hstc        _gac_UA-51401671-1        

_gat        

_ga        

_gid        

hubspotutk        

mp_*        

utm_params        

Storage

Session

Storage

Storage

Storage

Storage

Storage

Storage

Storage

Storage

Analytic

Analytic

Analytic

Analytic

Analytic

Analytic

Analytic

Analytic

Analytic

Analytic

EADPP

_ga        

_gid        

_hjincludeInSample        

euCookie        l

Storage

Storage

Session

Storage

Analytic

Analytic

Functional

Functional

Hotjar

We use Hotjar to monitor how visitors interact with our website. For this purpose, cookies are downloaded to your device. The information provided by these cookies, is transferred to Hotjar and stored by Hotjar on servers in Europe. Hotjar uses this information to track how our site is being used and to report to us on the use of our website. To this end, we have entered into a processing agreement with Hotjar. For the cookie retention periods used by Hotjar, we refer to the Hotjar cookie table. After expiration of the terms listed in this table, the data supplied by their cookies can no longer be read. Processing of your personal data by Hotjar, is based on our justified interest to acquire general statistic information concerning visitors to our website. For more information please read the Hotjar privacy policy and its processing agreement. Click here for more information on Google’s opt-out regime.

 
Enabling and disabling cookies

Your browser manual explains how to apply general settings for disabling cookies you do not want to accept. There is, however, a Catch 22: in order to be able to use the full functionality of many websites, you have to agree to the use of cookies.

Retention period and erasure of cookies

If an expiration term applies to a cookie, your data will no longer be registered after the expiration date. You also have the option to remove cookies prior to this date (see your browser manual).

Third-party websites

Our Privacy and Cookie Statement does not apply to any third-party website linked to on our web pages. We also find it important to point out that in no way we can guarantee that third parties will treat your personal data reliably or safely. For this reason, we recommend that you always read the privacy statements of these websites before using them.

SECURITY

The security measures taken by our organisation are intended to prevent misuse of and unauthorised access to your personal data. For this purpose, we have implemented strict permission and security policies, which are periodically checked on efficiency and effectiveness. In terms of security, we use logical, physical and organisational access control mechanisms, complemented by Privacy Enhancing Technologies, like encryption and Transport Layer Security (TLS), purpose specific access control and limitation of data storage to countries within the European Union.

COMPLAINTS – DATA PROTECTION AUTHORITY

We will gladly discuss with you any complaints you may have about the way we process your personal data. We would also like to point out that you have the right to submit complaints related to our personal data processing to the Data Protection Authority. To do so, please contact the Data Protection Authority.

CHANGES TO THIS PRIVACY AND COOKIE STATEMENT

Like many other companies, we are a dynamic organisation. As such, we reserve the right to make changes to our Privacy and Cookie Statement when and where necessary. Any and all amendments to content or wording of this statement will be published on our website. For this reason, we recommend that you regularly review our Privacy and Cookie Statement.

RIGHT OF ACCESS, RIGHT OF RECTIFICATION AND THE RIGHT TO OBJECT

All TPF relations have the right to access personal data related to them held by our organisation. In case of inaccuracies, you may submit a written request to have your data rectified of removed. If you wish to know whether we are in possession of personal data related to you, feel free to contact us (see contact details below).

 

Under the GDPR, you have the following additional rights:

  • the right to be informed on what we do with which personal data;

  • the right of access to personal data related to you in our possession;

  • the right to have inaccuracies in your personal data rectified;

  • the right to have (outdated) personal data removed;

  • the right to withdraw previously given consent;

  • the right to object to specific use of your personal data (limitation of use).

If you wish to exercise any of these rights, please clearly indicate your identity, so we can be sure we will not change or delete another person’s data.

If you do not wish to receive further information on The Privacy Factory, please inform us at:

 

The Privacy Factory BV

Mauritslaan 49

6129 EL Urmond

 
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